TKPK Bat's Privacy Policy — Your data is safe

1Introduction

TKPK Bat is an international-standard online gaming and betting platform that provides players in Bangladesh and beyond with a safe and enjoyable gaming experience. This Privacy Policy ("Policy") describes in detail how your personal information is collected, stored, used, and protected when you use TKPK Bat's website, mobile app, and related services.

TKPK Bat believes privacy is a fundamental right. We are committed to being fully transparent with you — whenever you use our platform, our goal is to ensure you always know exactly where your data goes and how it is used.

By using TKPK Bat's services, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services and send your concerns to [email protected].

• This Policy was last updated on January 1, 2026.
• TKPK Bat reserves the right to update this Policy at any time.
• You will be notified by email or on the platform whenever significant changes are made.

2What Information We Collect

TKPK Bat collects various types of information from you, including details you provide directly and data gathered automatically through your usage patterns. Full details are outlined in the table below:

3How We Use Your Information

TKPK Bat uses your data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities. The primary reasons your data is used at TKPK Bat are:

• Account Management: Your information is used for registration, login, and account verification.
• Transaction processing: Your payment details are required to process deposits, withdrawals, and bonuses.
• Security & Fraud Prevention: Device information is analyzed to keep your account secure and prevent unauthorized access.
• Customer Support: Your contact information is used to resolve issues and respond to your queries.
• Legal Obligations: Required information is provided in accordance with the demands of government regulatory bodies.
• Marketing (Optional): With your consent, TKPK Bat may send you promotional offers and updates.
• Service improvement: Usage patterns are analyzed to improve your gaming experience.
• Responsible Gaming: Usage data is analyzed to identify signs of problem gambling and take preventive action.

4Data Sharing & Disclosure

TKPK Bat never sells or rents your personal information to third parties for commercial purposes. However, your information may be shared in a limited capacity under certain specific circumstances:

• Payment Providers: Only the information necessary to complete a transaction is shared with bKash, Nagad, Rocket, or your bank.
• Game Software Providers: Minimal data may be shared with licensed game partners as required to operate games.
• Law Enforcement: We are legally required to provide necessary information upon receipt of a valid order from a court or regulatory authority.
• Anti-Money Laundering: Relevant authorities must be notified of any suspicious financial activity.
• Business Transfers: In the event of a change in ownership of TKPK Bat, data may be transferred to the new owner, though the same privacy policy will remain in effect.

5Cookie Policy

Cookies are used on the TKPK Bat website and app. Cookies are small data files stored in your browser that help improve your experience. TKPK Bat uses the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Functional Cookies: Used to remember your language preferences and other settings.
• Analytics Cookies: Used to understand which sections of the site are most visited. These can be disabled.
• Marketing Cookies: Used to show relevant ads. You may opt out of these at any time.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some TKPK Bat features.

6Data Retention Period

TKPK Bat retains your information for as long as it is needed. Even after an account is closed, certain data may be kept for a specified period due to legal obligations:

• Account information: 5 years after account closure.
• Financial transaction records: 7 years (in accordance with financial regulatory laws).
• KYC documents: 5 years after account closure.
• Gaming History: retained for active accounts at all times; 3 years after account closure.
• Support conversations: 2 years.
• Cookie Data: up to 1 year or until the browser session ends.

Once the retention period expires, TKPK Bat securely deletes or anonymizes your data so that you can no longer be identified.

7Your Privacy Rights

Every registered user at TKPK Bat has the following rights over their personal information. To exercise these rights, contact us at [email protected]:

• Right of Access: You can find out what information TKPK Bat holds about you and request a copy of it.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances ("Right to be Forgotten").
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request an export of your data in a commonly used format.
• Right to Object: You may opt out of receiving marketing messages or being subject to profiling.

8Children's Privacy

TKPK Bat strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect personal information from children or minors.

If a parent or guardian believes their under-18 child has accidentally registered on TKPK Bat, please contact [email protected] immediately. We will promptly delete that account and all associated data.

• Age verification is carried out at the time of registration.
• Age verification is completed through the KYC process.
• Suspicious accounts are automatically flagged for review.

9Security Measures

TKPK Bat employs industry-leading technology and practices to keep your information secure. Our security framework includes:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) is available for added security.
• Firewall & DDoS Protection: Robust firewalls and intrusion prevention systems remain active at all times.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Limited Access Policy: TKPK Bat staff only have access to the information necessary for their role.
• Encrypted Database: All stored sensitive data is kept in encrypted form.

Please note that no system on the internet is 100% secure. You should also take steps to protect yourself — such as using a strong password, keeping 2FA enabled, and avoiding clicking on unknown links.

10Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact TKPK Bat's data protection team. We are always here to help.

• Email: [email protected] (typically responded to within 24–48 hours)
• Live Chat: Available 24/7 on the TKPK Bat platform
• FAQ: Answers to Common Questions here Available